Symptom Guide
Worried about a symptom?
Describe what you are feeling and the guide will talk you through the most likely explanations and how urgent they may be — then help you book an appointment in Pretoria, or a virtual consultation with our doctors from anywhere else. A doctor confirms the actual diagnosis at your consultation.
How your information is handled
What you type may describe your health, which is special personal information under POPIA. GetaDoc does not store your conversation — it is not saved to our systems and is gone when you close this page. To generate each reply, your messages are processed by a third-party AI model provider (Anthropic) whose servers are outside South Africa; by starting the guide you consent to that processing for the sole purpose of answering you. Do not include your name, ID number or contact details in the chat. See our privacy policy.
Before you start
- • This guide suggests likely explanations for your symptoms — a doctor confirms the actual diagnosis at your consultation.
- • If this is an emergency, do not use a chatbot: call 112 (mobile) or 10177 now.
- • Your messages are processed as described in the notice above and are not stored by GetaDoc.
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